SOLVED: Unable to find “Get Celebration Details” for Service Agent Customization with Prompt Builder module

This one was really frustrating for me, because support kept saying “you have the wrong org”, even after getting a new one with the link they provided four times. Finally, a support rep helped me find a solution (thank you, Kiran Kumar!).

First instead of going to Flows through Setup, they had me go to Flows through the Apps navigation:

Next, change the view from the default to All Flows:

And then search for Get Celebration Details (and you will):

However, when this all started for me, I apparently had a corrupt org, so it still wasn’t there. Support insisted that I sign up for a new org 3 times, and the flow was not seen in all three. Once they pointed me to the App solution, I did find it in one of those orgs. Rather than start the whole module over, I exported the flow from the org where it was and imported it into the org where I had completed the rest of the module.

And, for those who don’t want to go through all of that, you can download the flow metadata directly from

https://github.com/ssnsolutionist/ssnsolutionist/blob/main/Get_Celebration_Details.flow-meta.xml 

If you found this interesting, please share.

© Scott S. Nelson

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